Shipping/Returns

Shipping

We ship worldwide and have chosen methods to make delivery as quick and hassle free as possible. Please note that whilst we aim to dispatch orders the next working day, this can take a maximum of 3 working days to process the order.

Please see below shipping options and costs:

UK

Royal Mail 2nd Class Signed for £3.99 (2-3 working days from dispatch)

Royal Mail 1st Class Signed for £4.99 (next working day from dispatch)

EU

International Royal Mail Signed for £11.99 (3-5 working days from dispatch)

Rest of the world

International Royal Mail Signed for £12.99 (5-7 working days from dispatch)

 Please note, we may send your item via UPS courier at no additional charge. You will be advised of the tracking number and relevant postal service upon your order being dispatched. 

Customs, Duties and Taxes

Pretty4pole is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Returns

For returns, please email pretty4pole@gmail.com within 7 days of receiving your order with your order number, item(s) and reason for return. We are happy to refund or exchange any items providing they are returned in their original condition and contact is made with us within the 7 day period. Please note grip aids are non refundable due to the fact we are unable to judge if they have been unused/unopened.